As you might already know, carriers and retailers in the US have already launched their Samsung Galaxy Note7 exchange programs - some of them have even started offering replacement units. However, if you own a unit purchase directly from Samsung via their online store and you want to get it replaced through the official exchange program, you are currently out of luck. That's because Samsung has allegedly confirmed that its shipping partners including FedEx and UPS have refused to transport back faulty Note7 units because of safety concerns. "At this time due to FedEx and UPS...
Source: http://www.gsmarena.com/us_shipping_companies_refusing_to_transport_note7_units_back_to_samsung-news-20579.php
