Late last week, it came to light that Apple has asked its Authorized Service Providers to repair iPhone 7 series phones with disabled microphones (caused by iOS 11.3 or later updates). And now, according to another leaked document sent out by Apple to its Authorized Service Providers, the company has detailed the process the service staff should follow when dealing with iPhone X units plagued by Face ID issues. Apparently (and somewhat counterintuitively), the Face ID problem has something to do with the rear camera on the phone, as the document says the first step should be to run...
Source: https://www.gsmarena.com/apple_replacing_iphone_x_units_plagued_with_face_id_issues-news-30890.php
